Compensation for overbooking and denied boarding
If you were denied boarding due to overbooking you are entitled to compensation of up to €600 and to assistance.
Check your flightArt. 4 of EC Regulation 261/2004 protects passengers who are denied boarding against their will due to overbooking.
In addition to compensation you are entitled to a refund or an alternative flight and to care during the wait.
Your rights
- Compensation from €250 to €600
- Refund or rebooking on an alternative flight
- Assistance at the airport
HOW MUCH YOU CAN CLAIM
The financial compensation (Art. 7, EC Regulation 261/2004) depends on the flight distance.
| Flight distance | Compensation |
|---|---|
| Up to 1,500 km | €250 |
| 1,500–3,500 km (or intra-EU over 1,500 km) | €400 |
| Over 3,500 km | €600 |
Frequently asked questions
What if I give up my seat voluntarily?
If you voluntarily give up your seat you are entitled to the benefits agreed with the airline, but not to automatic compensation.
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Check your flightThis information is provided for informational purposes only and does not constitute legal advice. A professional relationship is established only upon signing the mandate (Lawyer Generoso Yuri Restina, Rome Bar Association).